Ecommerce Meetups Melbourne
Connect through Melbourne's vibrant ecommerce scene

Getting Found in the Age of AI
Wed, Sep 16, 8:00 AM**Getting Found in the Age of AI with Jack Bear** How AI is rewriting the way businesses get discovered online. From traditional SEO to AI-powered search, and what it means for your brand's visibility. **Agenda:** * 6:00 pm – Pizza and networking at SSW Melbourne * 6:30 pm – Welcome & News with Eve & Adam Cogan - this will be live-streamed around the world * 6:45 pm – Getting Found in the Age of AI with Jack Bear **Speaker: Jack Bear** Jack Bear is an Australian technology founder and consultant specialising in AI infrastructure and the "answer economy." He is the founder and CEO of Norg AI, a platform building operating systems for AI agents. Connect with Jack on LinkedIn: https://www.linkedin.com/in/jack-bear-726578226/ Can't make it? Jump on the live stream: https://www.ssw.com.au/live

Community Conversations: Nurturing the Spiritual Being
Fri, Sep 18, 9:30 AM**Nurturing the Spiritual Being: A Mindful Watercolour Experience** With the demands of everyday life, how often do we pause to nurture the deepest part of ourselves, our spiritual nature? Our thoughts and emotions influence how we feel, the choices we make, and how we respond to stress and anxiety. Yet are they the deepest reality of who we are? Join us for an immersive experience that invites you to slow down, reconnect with your inner self, and explore where lasting happiness comes from. Through the simple practice of mindful watercolour, and meaningful conversation, we'll cultivate a sense of calm and deeper connection with ourselves, others, or the Divine. Community Conversations provides a warm and inclusive space where people from all backgrounds and beliefs are welcome. Each session includes a short presentation, shared conversation and light refreshments. No previous experience with watercolour or mindfulness is needed, just a willingness to pause and reflect. It is a free community event, and all are welcome and encouraged to attend. We hope you can be a part of it!

Journey Management: an emerging practice that’s changing the way we lead
Thu, Sep 17, 8:00 AMIt’s safe to say that by now, Journey Mapping is familiar territory for many organisations. Yet what actually happens to Journey Maps and Service Blueprints once the project or workshop ends? The hours of synthesis, the pain points, and the hard-won customer insights are often archived in hidden folders or left on walls as wallpaper, rarely referred to in daily decisions. They become static relics as the organisation moves on. Journey Management is an emerging global management practice that turns static maps into a dynamic information system that acts as the backbone of operational and strategic decision-making. But how does an organisation make the shift from static maps to an active management practice? Join MDT for this exciting panel of speakers who talk about how they are developing and scaling their Journey Management practice. **What you'll hear:** ✨ **The Global State of Journey Management 2026:** Which organisations are investing in Journey Management around the world, the reasons why and a case for Strategic Service Design as a leadership capability ✨ **Creating a living management information system:** The challenges associated with building a living information system, going from static to dynamic maps ✨ **Scaling practices across the organisation:** What leaders are required to do to scale this practice across different teams effectively ✨ **Case studies from practitioners:** Key lessons from practitioners as they formalise and scale their practice. **📌 The details:** * Date: Thursday 17th September * Host: Melbourne Design Thinking Meetup x Natural Velocity Innovation Centre * Refreshments included: Pizza and fizz! Our Speakers: **Anna Yip** *Design Leader \| Co\-Author of This is Journey Management \(the book\) and Lead Researcher of The Global State of Journey Management Study 2026* Anna is the co-author of *This is Journey Management (the book)* and lead researcher of *The Global State of Journey Management Study 2026*. Over the last 10 months, she has led a global study on how Journey Management practices have been rapidly evolving and are changing the way managers lead in complex and dynamic environments. This study is the largest global study on Journey Management to date and is the cornerstone of the upcoming book, *This is Journey Management.* Anna Lectures Strategic Customer Experience (CX) at RMIT, consults with organisations and coaches practitioners on advancing their management capabilities. In her spare time, she’s the organiser of Journey Management Monthly Australia and co-organiser of Melbourne Design Thinkers. **David Mulholland** *Associate Director of Service Experience & Design \| University of Melbourne* David Mulholland has spent over 14 years turning complex, tangled service ecosystems into intuitive, human-centred experiences. Spanning UX, CX, and Service Design, his career is built on bridging the gap between lofty strategic visions and the reality of how things actually work on the ground. As the Associate Director of Service Experience & Design within the Enterprise Services Group (ESG) at the University of Melbourne. He heads a multidisciplinary team of User Research & Insights, Service, Digital, and AI Experience Designers. Together, they don't just design screens; they architect end-to-end service blueprints that connect the student experience, improve and automate mundane staff processes, and weave apps, AI experiences, and cross-channel strategies into one cohesive university journey. By translating deep insights into scalable journey systems, David consistently drives tangible results, boosting student engagement, improving staff experience, and unlocking new operational efficiencies. When he isn't mapping complex user journeys or mentoring his team, he brings that same methodical creativity to his downtime, exploring agentic AI tools and vibe coding to bring his own digital side-projects to life. **Keirice Farley** *Customer Experience Design Chapter Lead / 7/11* Keirice Farley is a creative problem solver, design and customer experience leader working at the intersection of strategy, systems thinking, and human-centred design. She leads enterprise experience design across complex, omni-channel environments, helping organisations reduce friction, improve decision quality, and deliver sustainable value at scale. Keirice is known for translating abstract design and CX concepts into practical leadership frameworks that resonate with executives, operators, and product teams alike. Her work focuses on uncovering ‘experience debt’, the hidden cost of compromised decisions. Then helping organisations pay it down through better judgment, governance, and accountability. In her spare time, Keirice takes Korean Language classes, watches Real Housewives (for research purposes 😉), enjoys coffee shop hopping and reads books that improve her craft.

Community Camp (Drouin West VIC | 1.5 Hours from Melbourne CBD)
Sat, Sep 19, 2:00 AM**Registration is required at below link:** **Tickets: $50** https://events.humanitix.com/oot-and-aboot-community-camp-sep-2026-edition-or-drouin-west-vic-or-1-5-hours-from-melbourne-cbd Oot & Aboot’s Community Camp is a relaxed, low-pressure overnight camping experience designed to bring LGBTQIA+ people and allies together in nature. This is our fifth camping event, and we’re intentionally keeping it simple. There’s no packed schedule or expectations — just space to slow down, connect, and enjoy the outdoors in good company. Across one night, you can look forward to: * A self-paced 1-1.5 hour hike to Mount Cannibal (Saturday morning, optional) * A welcoming and inclusive camp environment * Lawn and board games * Swimming * Plenty of unstructured community time to talk, laugh, and connect * A simple self-serve breakfast on Sunday morning This is an **adults-only (18+)** event with a maximum of **15 participants**, creating an intimate and friendly atmosphere. No prior camping experience is required. New: pre-event WhatsApp group For this event, we're trialling an opt-in WhatsApp group for confirmed ticket holders. It's a relaxed space to say hi, ask questions, or get to know a few faces before the day — especially handy if you're coming solo and want a bit of a heads-up on who else will be there. Joining is completely optional — your phone number may be visible to other members — and the group will be deleted 3 days after the event. The campsite is located in Drouin West, VIC, approximately a 1.5-hour drive from Melbourne CBD. For safety and privacy reasons, the exact location will be provided only to confirmed ticket holders and can be found on the ticket sent via email after payment. Please remember to check your junk or spam folder if you don’t see it in your inbox. Know before you go: * Participants should bring their own camping gear (tent, sleeping bag, air mattress, pillow, etc.), warm clothes, food, cooking stove, utensils and drinks (except breakfast). Please reach out if you don't have any or missing some of the camping gear, we may have a solution for you * Alcohol may be consumed responsibly * As a 100% volunteer-run charity, we are not able to guarantee accommodation of specific dietary or allergy requirements. We encourage you to contact us in advance at [hello@ootandabootoutdoors.org.au](mailto:hello@ootandabootoutdoors.org.au) to discuss whether this event is right for you. Please ensure your own needs are met by bringing food that suits your requirements * Our events take place in outdoor environments across various locations in Victoria, which may involve uneven ground and bush walking. Some venues may not meet all accessibility needs. As a 100% volunteer-run charity, we are not able to guarantee accessibility assistance. We encourage you to contact us in advance at [hello@ootandabootoutdoors.org.au](mailto:hello@ootandabootoutdoors.org.au) to discuss whether a specific event is right for you. If you feel you may need support on the day, we encourage you to bring a carer or support person * Dogs and other pets are not permitted due to our insurance, though registered assistance animals are welcome Park Facilities (shared with other guests): * Powered and grassed/gravelled sites * Water taps throughout the park * Toilets and showers * Campfire is allowed when conditions are suitable Oot & Aboot events are grounded in respect, inclusion, and care. We aim to create spaces where LGBTQIA+ people and allies feel safe, welcome, and supported. If you’re looking for a gentle way to reconnect with nature and community, we’d love to have you join us. ## Know before you go * Who is this event for? This event is for LGBTQIA+ adults and allies (18+). It’s designed to be welcoming, inclusive, and low-pressure. * Do I need camping experience? No. This is a relaxed community camp. If you can set up basic camping gear, you’ll be just fine. * What does my ticket include? Your ticket covers campsite fees, access to facilities, lawn and board games, casual group walks, and a simple shared breakfast on Sunday morning. * What food is provided? A simple self-serve breakfast (bread, spreads, fruit, tea & coffee) is included. Please bring your own food and drinks for all other meals. * Is this event accessible for people with mobility needs? Our events take place in outdoor environments across various locations in Victoria, which may involve uneven ground and bush walking. Some venues may not meet all accessibility needs. As a 100% volunteer-run charity, we are not able to guarantee accessibility assistance. We encourage you to contact us in advance at [hello@ootandabootoutdoors.org.au](mailto:hello@ootandabootoutdoors.org.au) to discuss whether a specific event is right for you. If you feel you may need support on the day, we encourage you to bring a carer or support person. * Can you cater for dietary requirements or allergies? As a 100% volunteer-run charity, we are not able to guarantee accommodation of specific dietary or allergy requirements. We encourage you to contact us in advance at [hello@ootandabootoutdoors.org.au](mailto:hello@ootandabootoutdoors.org.au) to discuss whether this event is right for you. Please ensure your own needs are met by bringing food that suits your requirements." * Can I bring alcohol? Yes — alcohol may be consumed responsibly in line with campsite rules and community expectations. * Are pets allowed? Unfortunately we're unable to accommodate pets, though registered assistance animals are welcome. * Will I get the exact location after booking? Yes. Exact campsite location will be shared with confirmed ticket holders for safety and privacy. * What should I bring? Bring your own camping gear, food, cooking stove, utensil, and drinks, a camp chair, warm layers, and a torch or headlamp. More details will be shared via email closer to the event. Please email or text us if you would like to borrow some camping gear. We might be able to arrange for you.

Welcome to the next 2026 AWS Melbourne Well-Architected User Group Meetup!
Wed, Sep 23, 7:30 AMHi Architects, Welcome to our next AWS Melbourne Well-Architected User Group Meetup for 2026, including more exceptional speakers and topics! :-D At each meetup we covered off various pillars in detail, best-practices and insights from industry leaders that specialise in the Well-Architected Framework. And giving away drones, of course. Lots of drones. **Please also note that AWS Security now requests a company name and company email where it is available. If you are a student, please list your institution and your student email address at that institution 👍** We'll be announcing more speakers on [https://well-architected.me](https://well-architected.me/) and previewing presentations during the coming weeks - our speakers and details this month include: * **Shilin Wu, Principal Solution Architect — VeloDB / Apache Doris** **Cost-Efficient Real-Time Analytics on AWS: Storage-Compute Separation with Apache Doris** Real-time analytics have a reputation for being expensive — you pay for fast storage you barely use, and for compute that sits idle overnight. This session walks through VeloDB / Apache Doris's storage-compute separation architecture on AWS, showing how to push warm data down to S3 while keeping sub-second query latency on the data that matters. We'll round off with a **live demo** querying billions of rows against S3-backed storage, soattendees can see the latency-vs-cost trade-off in action rather than on a slide. * **Pankaj Reddy, Head of Engineering - Simplicity KiwiSaver** **The next thing that matters (orientation theory continued..)** The talk explores mental models for how an agent decides what matters next, and how that shapes its orientation before it acts. It connects this idea to the Well-Architected pillars of Operational Excellence, Reliability, Security, and Performance Efficiency, showing how better orientation can lead to more deliberate and effective agent behaviour. * **Mystery Speaker** **Generative AI Cost Optimisation** Cost Optimisation is essential but with all the anecdotal stories of massive token budget blowouts, staying on top of Generative AI best-practices is essential to avoiding these scenarios. This month's menu will include: * Pizzas * Beer: Nastro Azzurro * Wine: Big and red 🤤 NB: Please check in up the stairs from the ground floor to the Mezzanine Level. So come join us at 5:30 for a 6pm **SHARP** start, followed by beer, wine, pizza and friendly networking after our talks :-) Tired of Linkedin’s "thought leadership”, spam and advertising? Join https://well-architected.me/ , the AWS community built for architects, developers and cloud professionals. * Connect with experienced AWS practitioners * Preview upcoming AWS Meetups and relive past content * Create and review beautiful AWS case studies in minutes * Prepare for AWS certifications with curated quizzes * Show your manager and reports you’re well-architected (Please note that by registering to attend you agree to your details being shared as and where required with Amazon Web Services and AWS Well-Architected User Group partners) in

The Hearing Bridge Movement | Melbourne HOH Community Gathering
Sat, Sep 26, 12:00 AM**Come connect, share and belong. 🌉** Join the Hearing Bridge Movement for a relaxed community gathering for **hard-of-hearing (HOH) people in Melbourne and the metropolitan area**. This is a space to meet others who understand what it's like to navigate the world with hearing loss — without constantly having to explain yourself. **What to expect:** * 🤝 Meet and connect with other hard of hearing people * 💬 Share experiences, stories and everyday challenges * 🌱 Build peer support and a stronger sense of belonging * 🎨 Take part in creative and interactive activities * 💡 Exchange ideas about communication accessibility * 📣 Explore how our collective experiences can help inform politicians, industry and wider society You don't need to prepare anything or have any particular experience. Just come along, meet people, have a chat and contribute as much or as little as feels comfortable. **Who is it for?** Hard-of-hearing people living in Melbourne and metropolitan Melbourne, including people who use hearing aids, cochlear implants or other communication supports, and people with different experiences and identities within the hearing loss community. **Come as you are. Your experience matters, and your voice can help build the bridge. 🌉** *Please let us know if you have any accessibility or communication needs when you RSVP.* **Want to stay connected?** Our WhatsApp group is where community members can continue conversations, share opportunities and stay updated about upcoming gatherings. 👉 **Join the Hearing Bridge Movement WhatsApp Group** https://chat.whatsapp.com/CTf39kn0TXxJzf7EDXbP26
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